Privacy Policy

Gold Coffee Company has created this Privacy Policy to demonstrate our commitment to the highest level of integrity in dealing with our clients and partners. The Policy is designed to assist you in understanding how we collect, use, and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site, our products, and our services.

WHAT INFORMATION DO WE COLLECT?

When you purchase a product from www.goldcoffee.com, we ask you to provide information required to fulfill your order. You will need to provide your name, email address, phone number, shipping address, and billing address in order to process an order. We will also require you to create a username and password.

CREDIT CARD Information

If you choose to purchase products from us, you may need to give personal information and authorization to obtain information from various credit services.

EMAIL Information

If you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

WEBSITE USE INFORMATION

We do employ a standard technology called “cookies” (see explanation below, “What Are Cookies?”) to allow us to maintain products in your shopping cart as you explore various parts of our website. Cookies also allow us to know if you have visited our site before or if you are a firsttime visitor. This provides us with important marketing information and lets us know how we are doing at both attracting new visitors and maintaining relationships with our existing customers. None of this information is associated with you as an individual. Cookies are required to place an online order with us. Should you wish to not accept cookies in your web browser, you may place a phone order, at 561-746-8110. 

WHAT ARE COOKIES?

Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user’s bowser on the user’s hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user’s transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the internet. Cookies should make your online experience easier and more personalized.

HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?

As a www.goldcoffee.com customer, your email address and phone number will never be rented, sold, or provided to a third party. Occasionally, we make special offers available to our customers — promotions, sales, events, discounts, etc. You may periodically receive an e-mail from us regarding these special offers. If you do not want to receive an email from us concerning special promotions, savings, events, or other important information, simply use the “unsubscribe” link found in the footer of the newsletter to change your preferences. Should you have questions about how we use your information, feel free to send us a message by visiting the Contact Us section of this website.

SECURE ONLINE ORDERING

You can shop at www.goldcoffee.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

• Industry leading encryption hardware and software methods and security protocols to protect customer information.

• Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

Www.goldcoffee.com is registered with the Authorize.Net Verified Merchant Seal program.

TERMS & CONDITIONS

Gold Coffee Company welcomes consumer feedback and appreciates your interest in sharing any thoughts or suggestions with us. It is Company policy not to accept or consider unsolicited ideas from outside the Company, including ideas for new and improved products or packaging, technologies, product names, or promotional and/or marketing strategies. Our developmental staff continuously work to improve our products and methods and to develop new products. The complete process for new item development may continue for several years before being launched on our website to our customers. Should anyone submit ideas to our Company, despite our policy, we will treat the information as non-confidential and non-proprietary, and our Company will be free to use the information for any purpose and will not be obligated to return or acknowledge receipt of your submitted information.

The materials published in this site are intended to promote Gold Coffee Company products which are available in the United States. No representation is made or intended that products described in this site are available either outside the United States or in all parts of the United States. Gold Coffee Company reserves the right to add or delete products and to modify and/or reformulate products, in its absolute discretion, that it deems appropriate.

All materials contained in or made available on this website, and all intellectual property relating thereto, are the property of Gold Coffee Company. Information published on this site may be copied or downloaded for your own personal, non-commercial use as long as all trademarks, copyrights, and other proprietary notices are kept intact.

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